Help Center
Have questions? We're here to help.
Agents
Managers
Renters
How do I make myself available to show properties in TourNow?
Make sure you have “Available to TourNow” set to YES in the app. That is it.
How much does TourNow cost?
TourNow is a free platform. There is No charge.
When will I receive a tour request?
You will receive a tour request when a potential renter has requested a tour and you are
near the property and you have marked yourself “Available to TourNow”
Why do I have to share my location with TourNow?
TourNow needs to know your location, to locate agents close to you, so that they can be
there in just a few minutes to tour the property. This means you waste no time in touring a property. We
also need the location to calculate the distance to the property and find you other relevant properties that
may interest you.
How do I become a showing agent?
Agents must have a Florida realtor license and be a member of MLS. Once you sign up, the
license will be verified against the state license database and with the local MLS for membership.
Do I need to change my Brokerage?
No. You will continue to work for the same broker. TourNow is not a registered broker.
How does the TourNow app route the lead?
TourNow app uses a complex formula involving your location, property location, location of
the tenant, traffic pattern etc.
What happens after I confirm the Tour?
To make it easy TourNow shows the showing instructions in the property details. Make sure
the house is vacant and can be shown in short notice before confirming the appointment. We strongly
recommend you log into your MLS and confirm the showing instructions.
How do I get my commission/referral fee?
You will get our commission the same way you do today. Once the lead signs a lease and
drops the deposit, the listing broker will cut a check to your broker.
Is there a limit on home many leads I get?
No limit.
Is TourNow available for other MLS?
No. TourNow is limited in availability to NEFMLS only. We will be adding other MLS slowly.
I do not use MLS. Can I still use TourNow?
Not now. We are working to let you add your listing directly in TourNow. This feature will
be available in 2021.
How do I get started in TourNow?
- To your outbound lead emails and text messages add the following message. “For your convenience we have partnered with Tournow. Download the TourNow app from Itune or Google store and schedule a tour any time.”
- Add the TourNow download link on your website.
- Suggest your phone leads to download the TourNow app by visiting your website.
How much does TourNow cost?
TourNow is a free platform. There is No charge.
How do my rental listings show up in TourNow?
TourNow pulls all its rental listings from MLS. So if your rental listing is in NEFMLS
then it will be available in TourNow.
How do I stop showing my rental listings in TourNow?
TourNow pulls all its rental listings from MLS. So once it is under contract or marked
SOLD it will not be available in MLS.
How do you verify the showing agent?
All agents registered on TourNow must provide a valid real estate license. Only after their real estate license is authenticated will they start to receive a tour request.
Why do I have to share my location with TourNow?
TourNow needs to know your location, to locate agents close to you, so that they can be there in just a few minutes to tour the property. This means you waste no time in touring a property. We also need the location to calculate the distance to the property and find you other relevant properties that may interest you.
Why is it important to have notifications enabled to use TourNow?
Without notifications we have no way of letting you know of any potential tour request. No notifications. No Tour.
How much does TourNow cost?
TourNow is a free platform. There is No charge.
Is it safe?
Only licensed and qualified agents are allowed to tour.
Who shows the property?
Only licensed and qualified agents are allowed to tour.
How do I qualify to request a tour?
We collect some basic information about you during registration. To help identify the best property for you, if any of the information does not meet the requirements then you are not qualified to rent this property.
- Do you have any pets?
- Have you ever been evicted in the past 3 years?
- Are you a smoker?
- Have you ever been evicted?
- How do you describe your credit score?
- Your preferred move-in date?